Grievance Redressal

Global Nexus Media (GNM)

GNM will maintain the grievance-redressal mechanism applicable to its digital publishing activities.

Applicable Framework

As a digital publisher of news and current affairs, GNM will comply with the applicable provisions of Part III of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, including the applicable Code of Ethics and grievance-redressal framework.

For digital news and current-affairs publishers, the applicable framework provides for a three-tier grievance mechanism involving:

  1. Publisher-level self-regulation;
  2. A Level-II self-regulating body;
  3. The Central Government oversight mechanism.

What You Can Raise

You may contact GNM with a grievance relating to:

  • Published editorial content;
  • Privacy and personal data;
  • Copyright;
  • Public / Citizen Portal submissions;
  • Other formal complaints concerning GNM’s services.

How to Submit a Grievance

Email: globalnexus.co.in@gmail.com
WhatsApp: +91 9305374548

Please clearly mention “Grievance”, “Copyright”, “Privacy”, or the relevant subject in your communication, and provide:

  • Name
  • Contact details
  • Nature of the request/complaint
  • The relevant article link, account or submission information, where applicable
  • Supporting information, where necessary

GNM will process the grievance according to applicable law and its applicable grievance-redressal procedure.

Designated Grievance Officer

Name: [Name to be inserted after formal appointment]

Office Address: [Registered office address to be inserted]

Email: globalnexus.co.in@gmail.com
WhatsApp: +91 9305374548

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